INTRODUCTION
Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, including slavery, servitude, forced and compulsory labour, and human trafficking. These crimes involve the deprivation of a person’s liberty by another to exploit them for personal or commercial gain.
OUR BUSINESS AND ORGANISATION STRUCTURE
LUME Partners is an Australian-based management consultancy that provides strategic advisory services to businesses across various industries. Our services focus on business transformation, operational efficiency, and leadership development. This statement applies to all of LUME Partners' operations and business activities.
OUR SUPPLY CHAINS
As a management consultancy, our supply chains primarily consist of professional service providers, technology platforms, office suppliers, and outsourced support functions. While our direct exposure to modern slavery risks may be lower compared to industries with physical supply chains, we recognise the importance of ensuring ethical practices across all our business relationships.
OUR POLICIES ON MODERN SLAVERY
LUME Partners is committed to protecting human rights and prohibiting all forms of modern slavery, including human trafficking, slavery, servitude, forced marriage, forced or compulsory labour, debt bondage, deceptive recruiting for labour or services, and child labour within our organisation and supply chain.
In accordance with Australia’s Modern Slavery Act 2018, we outline our commitment to identifying, preventing, and mitigating modern slavery risks in our business operations and supply chains. LUME Partners adopts a zero-tolerance approach to modern slavery and is dedicated to ethical and transparent business practices. We expect the same high standards from all contractors, suppliers, and business partners, and we require that our suppliers uphold these principles throughout their own supply chains.
SCOPE/TO WHOM THIS POLICY APPLIES
This policy applies to all individuals working for or on behalf of LUME Partners in any capacity. This includes employees at all levels, directors, officers, interns, agents, contractors, external consultants, third-party representatives, and business partners.
This policy is not a part of any employee’s contract of employment, and LUME Partners reserves the right to amend it at any time. Management at all levels is responsible for ensuring that their teams understand and comply with this policy. Additionally, employees and relevant stakeholders will receive adequate and regular training on modern slavery risks and compliance.
COMPLIANCE WITH THIS POLICY
Preventing, detecting, and reporting modern slavery in any part of our business or supply chains is the responsibility of all individuals working for or with LUME Partners. Employees and partners must avoid any activity that might lead to, or suggest, a breach of this policy.
If you believe or suspect that a violation of this policy has occurred or may occur, you must notify your manager as soon as possible. We encourage all individuals to raise concerns about any issues or suspicions of modern slavery in any part of our business or supply chains at the earliest possible stage.
TRAINING
Training on this policy and the risks associated with modern slavery will be provided as necessary. Our zero-tolerance approach to modern slavery must be communicated to all suppliers, contractors, and business partners at the outset of our business relationship and reinforced periodically thereafter.
LUME Partners is committed to upholding ethical business standards and ensuring that modern slavery has no place in our operations or supply chains. By implementing this policy, we aim to contribute to the global effort to eradicate modern slavery and uphold human rights within our sphere of influence.
INTRODUCTION
LUME Partners is committed to protecting the privacy of individuals and ensuring the security of personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and protect personal information in the course of our business operations.
COLLECTION OF PERSONAL INFORMATION
LUME Partners collects personal information necessary to provide our management consultancy services effectively. The types of personal information we collect may include:
We collect personal information directly from individuals, through our website, via email correspondence, meetings, or third-party service providers where necessary.
USE OF PERSONAL INFORMATION
LUME Partners uses personal information for the following purposes:
We will not use personal information for purposes other than those for which it was collected, unless required or authorised by law.
DISCLOSURE OF PERSONAL INFORMATION
LUME Partners may disclose personal information to:
We take reasonable steps to ensure that third parties who receive personal information comply with applicable privacy obligations.
DATA SECURITY AND STORAGE
LUME Partners is committed to protecting personal information from misuse, loss, and unauthorised access. We implement security measures such as encryption, access controls, and secure storage methods to safeguard personal data.
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
ACCESS AND CORRECTION
Individuals have the right to request access to and correction of their personal information held by LUME Partners. Requests should be made in writing to our Privacy Officer at the contact details below. We will respond to such requests in accordance with applicable privacy laws.
COOKIES AND WEBSITE DATA
LUME Partners may use cookies and similar tracking technologies on our website to enhance user experience and collect analytical data. Users can manage their cookie preferences through their browser settings.
CHANGES TO THIS POLICY
LUME Partners may update this Privacy Policy from time to time. The latest version will be available on our website. We encourage individuals to review this policy periodically to stay informed about how we handle personal information.
CONTACT US
For any questions regarding this Privacy Policy or to make a privacy-related request, please contact us at:
Privacy Officer
LUME Partners
jay@lumepartners.com.au
This Privacy Policy is effective as of 6 January 2025 and applies to all personal information collected, used, and disclosed by LUME Partners.
1. INTRODUCTION
These Terms and Conditions (“Terms”) govern the provision of consulting services by LUME Partners (“we,” “us,” or “our”) to our clients (“you,” “your”). By engaging our services, you agree to be bound by these Terms.
2. SERVICES
2.1 LUME Partners will provide consulting services as outlined in the agreed engagement proposal, scope of work, or contract. 2.2 The services will be delivered with due care, skill, and professionalism in accordance with industry standards. 2.3 Any changes to the scope of work must be agreed upon in writing by both parties.
3. CLIENT OBLIGATIONS
3.1 You agree to provide all necessary information, materials, and cooperation required for LUME Partners to perform the services effectively. 3.2 You acknowledge that delays or failure to provide required inputs may impact service timelines and outcomes. 3.3 You shall ensure that all data, documents, and instructions provided to LUME Partners are accurate, complete, and lawful.
4. FEES AND PAYMENT
4.1 Fees for services will be outlined in the engagement agreement and are payable as specified. 4.2 Payments must be made within the agreed timeframe, typically within 14 days of invoice issuance unless otherwise stated. 4.3 Late payments may incur interest at a rate of 15% per month until full payment is received. 4.4 All fees are exclusive of applicable taxes unless stated otherwise.
5. CONFIDENTIALITY
5.1 Both parties agree to keep all confidential information shared during the engagement secure and not disclose it to any third party without prior written consent, except where required by law. 5.2 Confidential information includes, but is not limited to, business strategies, financial data, and proprietary methodologies.
6. INTELLECTUAL PROPERTY
6.1 LUME Partners retains ownership of all intellectual property, methodologies, templates, and proprietary materials used in delivering the services. 6.2 Any bespoke reports, recommendations, or deliverables developed specifically for the client may be used by the client for internal purposes but may not be distributed or shared without LUME Partners' consent.
7. LIABILITY AND INDEMNITY
7.1 LUME Partners shall not be liable for any indirect, consequential, or special damages arising from the services provided. 7.2 Our total liability for any claims related to the services shall be limited to the total fees paid for the engagement. 7.3 You agree to indemnify and hold LUME Partners harmless from any claims, liabilities, or losses arising from your use of our services, except in cases of proven negligence or misconduct by LUME Partners.
8. TERMINATION
8.1 Either party may terminate the engagement with written notice, subject to any agreed termination terms. 8.2 If you terminate the engagement before completion, you are responsible for payment of all work completed up to the termination date. 8.3 LUME Partners reserves the right to terminate the engagement if the client fails to comply with these Terms or fails to make payments as agreed.
9. FORCE MAJEURE
9.1 LUME Partners shall not be liable for any failure or delay in service delivery due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, or government restrictions.
10. DISPUTE RESOLUTION
10.1 Any disputes arising from these Terms shall first be addressed through good-faith negotiations between the parties. 10.2 If unresolved, disputes shall be referred to mediation or arbitration in accordance with Australian law.
11. GOVERNING LAW
11.1 These Terms are governed by the laws of Australia. Any legal proceedings related to these Terms must be brought in the appropriate courts within Australia.
12. GENERAL PROVISIONS
12.1 These Terms constitute the entire agreement between LUME Partners and the client and supersede any prior agreements or understandings. 12.2 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. 12.3 No waiver of any breach of these Terms shall be deemed a waiver of any future breach.
For any queries regarding these Terms and Conditions, please contact us at:
LUME Partners
jay@lumepartners.com.au
Effective Date: 6 January 2025
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